Custom Solution
Software for tasks that need more than a standard website. Projects can include customer portals, dashboards, user accounts, and automated connections between your tools.
Best for: Businesses and organizations that need software for their own processes.
What is included
Included features.
- Custom interface
- Portals and dashboards
- User accounts and permissions
- Databases and APIs
- Automation and integrations
- Managed infrastructure
- Priority support
Project scope
Pages and features.
- Pages
- Defined by project scope
- Design
- A custom interface with consistent, reusable components
- Content
- Agreed during project planning and recorded in the scope
- Forms
- Custom forms and multi-step workflows
- Content management or blog
- Content editing tools as required by the project
- Integrations
- Custom connections between your software and third-party services
- Custom functionality
- Portals, dashboards, accounts, databases, automation, payments, internal tools, and other scoped features
- Visitor and member logins
- Member or customer logins, password recovery, roles, and restricted pages as agreed in the project scope
- Backend capabilities
- Custom databases, APIs, account management, dashboards, and automated workflows as scoped
Delivery
Timeline and revisions.
- Revisions
- Defined by project scope
- Typical build time
- Estimated after project planning
- Search engine setup
- Included for public pages; requirements for the application are agreed separately
- Visitor and inquiry tracking
- Usage tracking, reports, dashboards, and monitoring as agreed in the scope
After launch
Hosting and support.
- Managed hosting
- Dedicated or client-owned infrastructure is recommended; deployment management, SSL, backups, monitoring, security, and software updates are included
- Included hosting costs
- $50/month included
- Included changes
- Up to 1 hour of minor support per month; new functionality is separate project work
- Support response
- Priority response, generally within 1 business day
Additional services
What is not included.
The items listed here are outside this plan. If you need any of them, we’ll discuss the additional cost before work starts.
- New features are not included in monthly maintenance
- Provider subscriptions and unusual hosting requirements are billed separately
- The final scope is agreed after project planning
Additional work
$100/hour
Work beyond the included scope or monthly allowance is approved before it is billed.
Ownership
Website ownership.
Ownership, licensing, reusable components, and third-party services are defined in the project agreement.
Next step
Ask about Custom Solution.
Describe your business, the website or software you need, and when you’d like to launch.
Ask about a custom projectCompare all plans